Privacy Policy

Last updated: May 14, 2025

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your Personal Data when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You acknowledge that we will collect and use Your Personal Data in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Terms with initial letters capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

“You” or “User” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Within this Privacy Policy, the term “Data Subject” as defined under the GDPR may also be used to refer to You.
“Company” (referred to as either “the Company”, “we”, “us” or “our” in this Privacy Policy) refers to Near Space Labs and its Affiliates. For the purposes of the GDPR, the Company is the Controller.
“Affiliate” means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
“Account” means a unique account created for You to access our Service or parts of our Service.
“GDPR” means the EU General Data Protection Regulation 2016/679 and the UK GDPR, as defined in section 3(10) and 205(4) of the Data Protection Act 2018.
“Website” refers to www.nearspacelabs.com and other websites operated by us from which You are accessing this Privacy Policy.
“Service” or “Services” refers to the Website, any software that we make available, social media properties from which You are accessing this Privacy Policy, HTML-formatted email messages or other communications that we send to You that refer to this Privacy Policy and any other offline business interactions that You may have with the Company.
“Service Provider” means any natural or legal person who processes Personal Data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered processors.
“Third-Party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Service.
“Personal Data” refers to any information that relates to an identified or identifiable individual.
“Cookies” are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
“Device” means any device that can access the Service such as a computer, a cellphone or a digital tablet.
“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
“Controller”, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
“Do Not Track” (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask You to provide us with certain Personal Data that can be used to contact or identify You. Personal Data may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Bank account information in order to pay for products and/or services within the Service
Usage Data
Preferences and marketing data, including Your choices regarding our newsletters, surveys and other marketing/advertising displayed or provided to You, and Your language, interests and other feedback that you might express during Your use of our Services.
Visitor and event information, including dietary restrictions, travel and accommodation details, issued identification to access our premises and other details specific to an event that You share with us.

When You pay for a product and/or a Service via bank transfer, we may ask You to provide additional Personal Data to facilitate this transaction and to verify Your identity. Such Personal Data may include, without limitation:

Date of birth
Passport or National ID card
Bank card statement
Other information linking You to an address
Other information needed by us to process Your transaction, including details of Your communications with us, details of any claims, complaints, queries, or purchase history.

We may collect other Personal Data from third-party sources in the course of providing the Services, including:

Social media information, including profile pictures, social media account ID and other public social media information.
Information from other third parties, such as publicly available databases, marketing partners, third-party providers and data brokers.

We need to collect Personal Data to provide the requested Services to You. If You do not provide the Personal Data requested, we may not be able to provide the Services. If You disclose any Personal Data relating to other people to us or to our Service Providers, You represent that You have the authority to do so and permit us to use the Personal Data in accordance with our Privacy Policy.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (“IP address”), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be “persistent” or “session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the “What Are Cookies” article.

We use both session and persistent Cookies for the purposes set out below:

Necessary. Necessary Cookies are required to enable the basic features of the Website, such as providing secure log-in or adjusting Your consent preferences. These Cookies do not store any personally identifiable data.
Functional. Functional Cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytics. Analytical Cookies are used to understand how Users interact with the Website. These Cookies help provide information on metrics such as the number of Users, bounce rate, traffic source, etc.
Performance. Performance Cookies are used to understand and analyze the key performance indexes of the Website which helps in delivering a better user experience for the visitors.
Advertisement. Advertisement Cookies are used to provide Users with customized advertisements based on the pages You visited previously and to analyze the effectiveness of the ad campaigns.

Use and Disclosure of Your Personal Data

The Company uses Personal Data for the following purposes:

Provide the Service: to provide, improve, and maintain our Service, including to monitor use of our Service.
To manage Your Account: to manage Your registration as a User of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered User.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with us through the Service and to administer the Services (including troubleshooting and performance analyses).
To contact You: to contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
Marketing and advertising: to provide You with advertisements, news, special offers and general information about other goods, services and events which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information or where we have obtained Your consent when required by applicable law.
To improve the Services: to improve and develop the Services, including to conduct data analysis and monitoring and analyze Services to improve efficiency, and to determine the effectiveness of our promotional campaigns and operating and expanding our business activities.
Aggregation and anonymization: to aggregate and anonymize Personal Data so that it will no longer be considered Personal Data and can be used for other legitimate business purposes.
Business transfers: to facilitate mergers, acquisitions and other reorganizations and restructurings of our business (including prospective transactions).
Conferences and events: to manage conferences, events and other visits, such as at our premises.
To manage Your requests: to attend and manage Your requests to us.
Legal and compliance: to comply with legal obligations, and to defend us against legal claims or disputes, including to:
Protect our, Your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern the Service.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

We may share your Personal Data in the following situations:

With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, for payment processing, or to contact You.
For Business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your Personal Data with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
With Advertising and Business partners: We may share Your Personal Data with our advertising and business partners to offer You certain products, services or promotions, as well as to display advertisements to you.
Professional advisors: We may share your Personal Data with professional advisors, such accountants, actuaries, auditors, experts, consultants, lawyers, banks and financial institutions.
With other users: when You share Personal Data or otherwise interact in the public areas with other users, such Personal Data may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may also disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation.
Protect and defend the rights or property of the Company.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of Users of the Service or the public.
Protect against legal liability.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer period is required to the extent necessary to comply with our legal obligations (for example, if we are required to retain Your data to comply with applicable laws).

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Save where we are legally obligated to retain Personal Data, the criteria used to determine our retention periods include:

The length of time that we have an ongoing relationship with You and provide the Services to You (for example, for as long as You have a relationship with us or keep using the Services); and
Whether retention is advisable considering our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations.

Transfer of Your Personal Data

Your Personal Data is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this Personal Data may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

The Company will take all steps reasonably necessary to ensure that Your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your Personal Data.

Some countries outside of the EEA/UK are recognized by the European Commission and/or the UK government as providing an adequate level of data protection according to EEA/UK standards: the list of the EEA’s adequate jurisdictions is available here, and the list of the UK’s adequate jurisdictions is available here. For transfers from the EEA or the UK to countries not considered adequate by the European Commission or the UK government (as applicable), we have put in place adequate measures, such as the standard contractual clauses adopted by the relevant authority to protect Your Personal Data. You may obtain a copy of these measures by contacting us in accordance with the “Contact Us” section below.

Security of Your Personal Data

The security of Your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Where required by applicable law, we will ask for your consent for marketing.

We may use email marketing service providers to manage and send emails to You.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing from us, we may still send you important administrative messages, from which You cannot opt out.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to our third-party payment processors whose use of Your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI- DSS as managed by the PCI Security Standards Council.

Our third-party payment processor is Stripe. Their Privacy Policy can be viewed at https://stripe.com/us/privacy.

When You use our Service to pay a product and/or service via bank transfer, we may ask You to provide Personal Data to facilitate this transaction and to verify Your identity.

Legal Basis for Processing under GDPR

Under the GDPR, we are required to inform You of the legal bases or reasons for which we process Your Personal Data. In the table below, we have supplemented the list of purposes for which we use Your Personal Data in the “Use and Disclosure of Your Personal Data” section above with corresponding legal bases:

Provide the Service	We engage in these activities to manage our contractual relationship with You and/or to comply with a legal obligation.
To manage Your Account	We engage in these activities to manage our contractual relationship with You and/or to comply with a legal obligation.
For the performance of a contract	We engage in these activities to manage our contractual relationship with You and/or to comply with a legal obligation.
To contact You	We engage in these activities to manage our contractual relationship with You and/or to comply with a legal obligation.
Marketing and advertising	Where required under applicable law, we obtain Your consent to send You direct marketing communications and to advertise to you. Where permitted by applicable law, we also engage in marketing activities based on our legitimate interest, such as to promote our Services.
To improve the Service.	We engage in these activities to manage our contractual relationship with You, to comply with a legal obligation, and/or based on our legitimate interest, such as maintaining and improving our Services.
Aggregation and anonymization	We engage in these activities based on our legitimate interest, such as to generate anonymized data for our own business purposes which does not identify You or another individual.
Business transfers	We engage in these activities to manage our contractual relationship with You, to comply with a legal obligation, and/or based on our legitimate interest, such as maintaining and improving our Services.
Conferences and events	We engage in these activities to manage our contractual relationship with You and/or based on our legitimate interest, such as improving the quality of our events and responding to complaints and concerns relating to an event.
To manage Your requests	We engage in these activities to manage our contractual relationship with You, to comply with a legal obligation, and/or based on our legitimate interest, such as receiving and reviewing feedback from You.
Legal and compliance	We engage in these activities to manage our contractual relationship with You, to comply with a legal obligation, and/or based on our legitimate interest, such as our interest in enforcing our terms and conditions and bringing and defending legal claims.

Your Rights and Requests

Depending on your jurisdiction, You may have the right under this Privacy Policy, to:

Request access to Your Personal Data. The right to access, update or delete the Personal Data that we process about You. Whenever made possible, You can access, update or request deletion of Your Personal Data directly within Your Account within the account settings section. If you are unable to perform these actions yourself, please contact us to assist You. This also enables You to receive a copy of the Personal Data we hold about You.
Request correction of the Personal Data. You have the right to have any incomplete or inaccurate information we process about You corrected.
Request to object to or restrict our processing of Your Personal Data. In addition to the right to object to our processing or ask that we restrict our processing of Your Personal Data, You also have the right to object where we are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data. You have the right to ask us to delete or remove Your Personal Data.
Request the transfer of Your Personal Data. You have the right to ask us to provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format.
Request to withdraw Your consent. Where we process Your Personal Data on the basis of consent, You have the right to withdraw Your consent to our use of Your Personal Data. If You withdraw Your consent, we may not be able to provide You with access to certain specific functionalities of the Service and withdrawal will not affect the lawfulness of processing prior to withdrawal.

Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, we will try our best to respond to You as soon as possible. We will respond to your request consistent with applicable law.

Please note that we may need to retain certain Personal Data for recordkeeping purposes and/or to complete any transactions that You began prior to requesting a change or deletion (e.g., when You make a purchase or enter a promotion, You may not be able to change or delete the Personal Data provided until after the completion of such purchase or promotion). Further, certain Personal Data may be exempt from requests pursuant to applicable data protection laws or other laws and regulations.

Depending on your jurisdiction, you may also lodge a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law occurs. For example, a list of EEA data protection authorities is available at: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.html. Information regarding the UK data protection authority is available at: https://ico.org.uk/.

“Do Not Track” Policy

Our Service does not respond to “Do Not Track” (“DNT”) signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that Personal Data from our servers.

Your California Privacy Rights (California’s Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes. If you’d like to request more information under the California Shine the Light law, You can contact us using the contact information provided below.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If You click on a third-party link, You will be directed to that third-party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@nearspacelabs.com